Congratulations to Ms Aisha (MPA) on defending her thesis at a Viva Voce on 11-10-2024 at Institute of Administrative Sciences (IAS) – University of the Punjab, Lahore.
The research thesis was supervised by Dr Ghalib Ata and evaluated by Dr Aisha Azhar as External Examiner.
Prof Dr Kashif Rathore (Director IAS), Chaired the Viva Voce Examination.
The title of the research thesis is, “Analyzing the Customer-Centric Reforms in Developing Countries despite Citizen Dis-Satisfaction: A Case of Pakistan.”
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